Terms & Conditions

The Disc Dog Shop Online Store is owned and operated by Allison Britton.

Use of this website is subject to these Terms of Use.

In these Terms and Conditions “we” and “us” mean The Disc Dog Shop- ABN: 51046033768 of 53 Scott Thomas Drive, Sexton QLD 4570 and “you” and “your” means you the customer.

These Terms and Conditions together with your order constitute the entire Contract between us and you for the supply of Products. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email prior to the event.

Legal Capacity to Transact

If you are under the age eighteen (18) years you can not place orders with The Disc Dog Shop.

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Any orders placed and accepted by us will be deemed to be by persons over the age of eighteen (18) years.

Should The Disc Dog Shop suffer any damage or other losses as a result of a transaction entered into by a minor, The Disc Dog Shop reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with The Disc Dog Shop.

Placing Your Order

You may place your order by adding products to your cart on this website.

By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions.

We will confirm acceptance of your order when we send you an email confirming order has been placed.

If we cannot process or accept your order after payment is received we will contact you by email and a refund will be processed unless otherwise instructed by yourself.

Business days are Monday through Friday, excluding public holidays.

The Disc Dog Shop reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Pricing & Shipping

All transactions are processed in Australian Dollars (AUD).

Shipping Costs are calculated based on the product size, weight, handling, and delivery postcode, suburb and method of delivery.

Shipping is normally with Australia Post.

Shipping Days – Orders will be Shipped on Mondays & Thursdays

All Prices are subject to change without notice.

In the event that a product is displayed in error or a pricing error has occurred, The Disc Dog Shop will cancel the order and notify the customer. Errors and omissions are excluded.

All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available at dog events & market days.

All items are promoted in good faith to be available at the time of ordering.

Sale items are only available at the lower price during the sale period.

Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.

We reserve the right to correct any printing errors.

Returns and Refund Policy

With the exceptions of DVDs, if you are not satisfied with your product you may return the product to us for a refund (excluding shipping costs) or replacement within 14 days of the purchase date on your tax invoice/eway confirmation. Customer will incur the cost of return postage and be credited the purchase price only. All products returned to The Disc Dog Shop must be in as-new condition (ie no bite marks, signs of usage, etc) with original packaging. All returns must be accompanied by a copy of your tax invoice/eway confirmation as proof of purchase.

Authorisation is required for all returns.

Please contact us at gympiediscdogs@gmail.com for a return authorisation.

When you contact us please indicate the reasons for your return and include a copy of the tax invoice/eway transaction confirmation whether you require a replacement, a refund or a credit.

Australian Law

There are a number of Australian laws pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). For more information on Australian legislation please visit http://www.scaleplus.law.gov.au/browse.htm. Dispute resolution services are also available in each Australian State and Territory.

Feedback and Complaints Handling Procedure

The Disc Dog Shop welcomes feedback and attends to all complaints promptly. Please contact via our Contact Us page.

The Disc Dog Shop Copyright Notice